You want your order to arrive as soon as possible, and trust us – so do we. However, due to COVID-19, your package might experience some delays.

Below are the current estimate number of days you can expect your order to reach you.

• Day 0 – Order is placed
• Day 1 to 4 – Preparing your package
• Day 5 to 15 – Shipping your items

We'll send you a tracking number once you've placed your order, so you know where it is at every step of the way.

Where do we ship?

We provide free standard shipping on orders over $50+ in most countries. 

If your country isn't listed, but you'd still like to purchase from us, please drop our customer service team an email at support@chachashops.com and we'll work with you to get your order where it needs to go.

United States

• Free standard shipping on orders over $50
• Standard shipping: 6-10 business days at $7.99
• Express shipping: 5-8 business days at $18.99
  
  

United Kingdom

• Free standard shipping on orders over $50
• Standard shipping: 6-10 business days at $6.99
• Express shipping: 4-6 business days at $15.99
  
  

France, Germany, Italy and Spain

• Free standard shipping on orders over $50
• Standard shipping: 6-10 business days at $6.99
• Express shipping: 5-8 business days at $14.99

Australia

• Free standard shipping on orders of $50+
• Standard shipping: 10-15 business days at $6.99

Checking your order status

Once your order has been shipped, you will receive a tracking number which you can use to track the entire journey of your package. You can track your order here.

Please note that there may be a 24-hour delay in your parcel update.

Unfortunately, we cannot ship to P.O. boxes, APO, FPO or DPO addresses and non-continental Europe islands or territories affiliated with the above European countries.